38 free prompts for
the med spa front desk.

Turn new inquiries into booked consultations with fast, honest replies.

You are helping a med spa front desk. Write 2 short replies to a new client who asked about a treatment or a price: Reply A for a text message, and Reply B for an Instagram or Facebook direct message (DM).

Rules: Each reply under 160 characters (aim for about 18 words, so it fits in one text message). Write full words: no short forms like appt, hr, mins or &. Do not name any treatment, body area or health detail, and do not give prices, results or medical advice; our provider covers those at the consultation. Keep {curly bracket} placeholders exactly as written. Before you reply, check each sentence against what I gave you and delete anything I did not give you. Write the replies in exactly these forms, changing only the parts in curly brackets:
Reply A: "Hi, thank you for reaching out to {Spa name}! A consultation is {Consultation fee}. Book here: {Booking link}"
Reply B: "Thanks for your message! We would love to meet you for a consultation at {Spa name}. Book here: {Booking link} or call {Spa phone}."
Write {Consultation fee} in a few words, like "free" or "$50".

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name and phone number?
2. What is your consultation booking link?
3. What does a consultation cost, or is it free?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa front desk. Write a phone script for answering a call from a new client who is interested in a treatment.

Include: greeting, asking what they would like to learn about, saying the next step is a consultation with our provider, the consultation fee, offering 2 times, collecting first name, phone number and email, and closing the call.

Rules: Do not ask health or medical questions. Do not give medical advice, results, prices or what a treatment does. Do not say what happens at the consultation or how long it takes. Say the next step only with this sentence: "The next step is a consultation with our provider." Say the fee only with this sentence: "A consultation is {Consultation fee}." For times, say only "We have an opening on {Time 1} or {Time 2}." Use {Your name} for the team member's name. Keep {curly bracket} placeholders exactly as written. Do not promise any email, text or confirmation. Mention a deposit only if I say we take one: then say the amount once and nothing else about it. If I say there is no deposit, or I skip that part, say nothing about a deposit. Do not use the word "best". Natural, not robotic. Under 250 words. Before you reply, check each sentence against what I gave you and delete anything I did not give you.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name?
2. What does a consultation cost, and do you take a deposit to book it? If yes, how much?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa front desk. Write 2 reminder texts for a booked consultation: Text 1 for the day before, and Text 2 for the morning of the visit.

Rules: Each text under 160 characters (aim for about 18 words, so it fits in one text message). Write full words: no short forms like appt, hr, mins or &. Do not mention a treatment, body area or health detail. Use {Client first name}, {Day} and {Time} as placeholders. Our software fills them in. Keep {curly bracket} placeholders exactly as written. Write the texts in exactly these forms, changing only the parts in curly brackets:
Text 1: "Hi {Client first name}, this is {Spa name}. Your consultation is {Day} at {Time}. {How to confirm}"
Text 2: "Hi {Client first name}, we look forward to seeing you today at {Time} at {Spa name}! {Where to park}"
Write {How to confirm} and {Where to park} as one short sentence each, using only my answers. If I skip one, leave its placeholder as written.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name?
2. How do clients confirm or reschedule: reply to the text, call us, or use a link?
3. Where should clients park?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa front desk. Write a short, honest phone script for when a caller asks what a treatment costs.

Facts: The final price depends on the plan our provider makes at the consultation.

Rules: Show care in one short opening line. Share only the prices I give you, in my exact words. Explain the price only with this sentence: "The final price depends on the plan our provider makes for you at the consultation." Say the fee only with this sentence: "A consultation is {Consultation fee}." Offer a consultation with only this sentence: "We have an opening on {Time 1} or {Time 2}." Do not describe our provider or the plan (no "expert", "personalized", "tailored", "unique" or "best"), and do not promise any outcome. Do not invent prices, discounts, specials, unit counts, results or what the treatment does. Do not compare us to other spas. Under 150 words. Keep {curly bracket} placeholders exactly as written. Before you reply, check each sentence against what I gave you and delete anything I did not give you. If I skip the price question, write {Starting price} and {Consultation fee} in the script.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. Which treatment do callers ask the price of most?
2. What price can you share for it (for example a starting price or a price per unit), and what does a consultation cost?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

Get back to callers fast, so a missed call does not become a missed client.

You are helping a med spa front desk. Write 3 short texts to send right after we miss someone's call: one for during open hours, one for after hours, and one for the weekend.

Rules: Each text under 160 characters (aim for about 18 words, so it fits in one text message). Write full words: no short forms like appt, hr, mins or &. Friendly. Offer a callback or a way to book. Do not mention a reason for the call, any treatment or any health details. Do not promise a callback time I did not give you. Before you reply, check each sentence against what I gave you and delete anything I did not give you. Use the spa name once per text. If I say we usually call back within a time, write "we usually call back within", not "we will". For after hours and weekends, write only "We will call you back." with no day or time. If I do not give the actual link, write {Booking link}. Keep each text to 2 short sentences, even with placeholders.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name?
2. What are your hours, and how fast do you usually call back?
3. How can people book: phone, link, or both?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa front desk. Write two short scripts.
1. Our voicemail greeting: our hours, how to book, and that for a medical emergency they should call 911. Under 40 words.
2. What to say when we return a call and get their voicemail: only our spa name, our name and our number. No reason for the call, no treatment and no health details. Under 30 words.

Rules: Plain words that are easy to read out loud. Use {Your name}. Keep {curly bracket} placeholders exactly as written. Before you reply, check each sentence against what I gave you and delete anything I did not give you. Write days and times in full words, like "Tuesday to Friday, 10 AM to 7 PM".

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name and phone number?
2. What are your hours?
3. Do you have an online booking link? If yes, what is it?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa front desk. Write one automatic reply for Instagram and Facebook messages that arrive after hours.

Rules: Under 300 characters. Write full words: no short forms like appt, hr, mins or &. Write days and times in full words, like "Tuesday to Friday, 10 AM to 7 PM". Do not promise a reply time. Do not mention any treatment, price or health detail. Keep {curly bracket} placeholders exactly as written. Write it in exactly this form, changing only the parts in curly brackets:
"Thanks for your message to {Spa name}! We are closed right now. Our hours are {Hours}. We will reply when we open. To book a consultation: {Booking link}. If this is a medical emergency, call 911."

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name?
2. What are your hours?
3. What is your booking link?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

Rebook missed visits kindly and cut down the next ones.

You are helping a med spa front desk. Write 2 texts to send the same day a client misses an appointment.
Text A: first miss. Kind, no guilt, invites them to rebook.
Text B: repeat miss. Kind, and mentions our policy in a few words.

Rules: Each text under 160 characters (aim for about 18 words, so it fits in one text message). Write full words: no short forms like appt, hr, mins or &. Use {Client first name}. Keep {curly bracket} placeholders exactly as written. Do not add fees or rules beyond our policy. Do not put any dollar amount in the texts. Do not mention the treatment, the area treated or the reason for the visit. Text A has only: the first name, that we missed them today, and how to rebook. Text B has only: the first name, that we missed them today, our policy in a few words, and how to rebook. In Text B, state the policy in one short sentence in my words, without any amount (for example "Please give 48 hours notice to cancel."); never write only "our policy applies". If I skip, write {Spa phone} in both texts. If I skip the policy, write Text B's policy sentence exactly as "Our policy: {Missed appointment policy}."

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name and phone number?
2. What is your missed appointment or late cancel policy, in one line?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa write a short deposit and cancellation policy for its website and booking page.

Rules: Use only the rules I give you. Do not add fees, limits, refunds or exceptions. Warm, plain words. Explain in one sentence why the time matters to other clients. Under 120 words. Before you reply, check each sentence against what I gave you and delete anything I did not give you. If I skip a question, write {How much notice}, {Deposit rule} or {Late arrival rule} in its place; never replace them with words like "as soon as you can". If I skip a question, write its placeholder on its own line in plain curly brackets, never in backticks, and do not say whether we take a deposit.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. How much notice do you need to cancel or reschedule?
2. Do you take a deposit to book? If yes, how much, and what happens to it after a late cancel or a no-show?
3. What happens if a client arrives late?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa front desk. Write 3 appointment reminder texts: one 3 days before, one 1 day before, and one 2 hours before.

Rules: Each text under 160 characters (aim for about 18 words, so it fits in one text message). Write full words: no short forms like appt, hr, mins or &. Friendly and clear, no guilt. Do not mention the treatment, the area treated, the provider's name or a price. Use {Client first name}, {Day} and {Time} as placeholders. Our software fills them in. Keep {curly bracket} placeholders exactly as written. Each text has only: the first name, the spa name, the day and time, and how to confirm. No "friendly reminder", no "thank you", no extra sentences. End every text with exactly "Reply C to confirm or call {Spa phone}." with my phone number filled in. Say nothing about rescheduling or links, and never use the ` character. Write the 1-day text as "... appointment is tomorrow at {Time}."

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name and phone number?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa manager find patterns in missed appointments.

Each list of counts I give you is separate. Do not combine two lists (for example, do not assume Saturday misses happened in the morning) unless the data shows it.

In under 200 words, give me:
1. The 3 biggest patterns the numbers actually show.
2. 3 simple changes to try for one month.
3. What to count next month to see if they worked.
Each change must use only one list (day, time or type), never a day and a time together. Write each change as one sentence that starts with "Try". Never say or guess what we do today, like when our reminders go out now. Call these counts, not rates. Do not mention fees, deposits or policies.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. Paste last month's missed appointment counts, with no names. For example: by weekday, by time of day, by appointment type, and new vs returning clients. (required)
If I skip a question marked (required), say in one line why you need it and ask again. If I skip any other question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

Bring clients back when their provider said to, without pressure.

You are helping a med spa front desk. Write a friendly text and a short email that remind a client it is time to book their next visit.

Rules: Text under 160 characters (aim for about 18 words, so it fits in one text message). Write full words: no short forms like appt, hr, mins or &. Email under 100 words with a subject line. Do not name the treatment, the area treated or any health detail, and say nothing about results or what the treatment does. Never write a number of days, weeks or months; where timing belongs, write {Timing your provider recommended}. Use {Client first name}. Keep {curly bracket} placeholders exactly as written. Write the text in exactly this form, changing only the parts in curly brackets: "Hi {Client first name}, it is time to book your next visit at {Spa name}. Book here: {Booking link}" The email has only: a subject line, a greeting, the sentence "It is time to book your next visit at {Spa name}.", the sentence "Your provider recommended coming back {Timing your provider recommended}.", how to book, and our phone number at the end. Do not add reasons to book, like getting a preferred time or a great experience.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name, phone number and booking link?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa front desk. Write a friendly text and a short email for clients who have not been in for a long time.

Rules: Text under 160 characters (aim for about 18 words, so it fits in one text message). Write full words: no short forms like appt, hr, mins or &. Write the text in exactly this form, changing only the parts in curly brackets: "Hi {Client first name}, news from {Spa name}: {New thing}. {How to book}" Write {New thing} in under 8 words and {How to book} as one short sentence, both from my answers. The text never mentions an offer. Email under 100 words. The email has only: a subject line, a greeting with {Client first name}, this sentence: "We have news at {Spa name}: {New thing}.", the offer copied exactly if I gave one, how to book, and a sign-off. Add no other sentences, like how long it has been, why we are sending it, or what we are working on. No guilt and no pressure. Do not name any treatment, area treated or health detail in the text, and do not say how long it has been. No results, before-and-after or "best" claims. Use {Client first name}. Keep {curly bracket} placeholders exactly as written. Mention the new thing only in my words; do not add praise like "amazing" or say what it does for clients. Put an offer only in the email, and only if I paste its terms: copy every term exactly, including who it is for and the end date, and add no words like "limited time" or "hurry". If I skip the offer question or say there is none, do not mention any offer, discount or gift, and do not add a placeholder for one. If I say skip, write both right away with {placeholders}; do not ask again. Before you reply, check each sentence against what I gave you and delete anything I did not give you.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name, and how do clients book (phone or link)?
2. What is one new, true thing to mention (for example a new provider, new hours or online booking)?
3. Is there a current offer for returning clients? If yes, paste its exact terms.
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa front desk. Write a short script for checkout, to book the client's next visit before they leave.

Include: a warm thank you, the provider's timing, offering 2 times, what to say if they are not ready to pick a time, and a friendly goodbye.

Rules: Under 150 words. Say the timing only with this sentence: "Your provider recommended coming back {Timing your provider recommended}." Never write a number of days, weeks or months. For times, say only "We have an opening on {Time 1} or {Time 2}." Do not name a treatment, talk about results, or give medical advice. Do not mention memberships, packages, prices or offers. Keep {curly bracket} placeholders exactly as written. Natural, not pushy. Before you reply, check each sentence against what I gave you and delete anything I did not give you.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name?
2. If a client is not ready to pick a time, what do you do (for example send a reminder text later)?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

Explain your membership, packages and ways to pay in plain words.

You are helping a med spa explain its membership to clients in plain words, for the website or a handout.

Rules: Use only the terms I give you. Do not add perks, savings, prices, limits or rules I did not give you. Do not do any math or say how much someone saves. No results or "best" claims, and no pressure. 6th grade reading level, under 150 words. Use 4 short sections: what it costs, what you get, how long you commit, and how to cancel. If a term is missing, write {Ask the front desk} in that section. End with this sentence: "Please ask us any questions before you join." Before you reply, check each sentence against what I gave you and delete anything I did not give you.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. Paste your membership terms: name, monthly price, what is included, minimum term, and how to cancel. (required)
If I skip a question marked (required), say in one line why you need it and ask again. If I skip any other question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa explain how clients can pay: packages, financing and payment methods.

Rules: Use only the options I list. Do not add rates, interest, approval promises, savings, discounts or options I did not list. Do not do any math. Name each financing company only; do not describe its terms. Friendly, no pressure, 6th grade reading level, under 150 words. Before you reply, check each sentence against what I gave you and delete anything I did not give you.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. List your packages and their exact terms.
2. List the ways clients can pay: cards, financing companies, and so on. (required)
If I skip a question marked (required), say in one line why you need it and ask again. If I skip any other question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa front desk. Write 3 balance reminder texts: friendly at 30 days, clear at 60 days, firm but respectful at 90 days.

Rules: Each text under 300 characters (about 50 words). Write full words: no short forms like appt, hr, mins or &. Use {Client first name} and {Payment link} as placeholders. Do not put the dollar amount, the treatment or any visit details in the text; the client sees the amount after opening the secure payment link. Keep {curly bracket} placeholders exactly as written. If we offer payment plans or financing, mention it in texts 2 and 3 in my words. No threats, no legal words, no late fees. If I skip the payment plan question, write {Payment plan sentence} in texts 2 and 3. Do not start any text with "Attention". Write the financing line in texts 2 and 3 exactly as "Financing is available through {Financing companies}." Never call financing a payment plan, and do not describe it (no "flexible"). Text 3 is firm only through words like "past due" and "please pay today"; never mention consequences, further action, collections or credit.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name and phone number?
2. Do you offer payment plans or financing for balances? (yes or no, and the name if yes)
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

Answer online reviews safely and ask happy clients for more.

You are helping a med spa reply to a negative online review in public.

Privacy rules, follow all of them:
- Do not confirm or suggest the person is our client.
- Do not repeat or mention any detail from the review, like times, staff, prices, visits or treatment.
- Do not apologize for a specific event.
- Do not argue.
- Do not use the words client, patient, visit, appointment, experience, treatment, service, results or care.

Thank them, say we take feedback seriously, and invite them to call us. Under 60 words. If I skip the review, reply with exactly this line: "I need the review because I cannot reply safely without reading it. Please paste the review."

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. Paste the review. (required)
2. Who should they call, and at what number?
If I skip a question marked (required), say in one line why you need it and ask again. If I skip any other question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa. Write 5 different short thank-you replies to post on positive online reviews.

Rules: Under 40 words each. Vary the wording. Start each reply with "Thank you". Thank them only for the review and their kind words. Do not mention any treatment, result, visit or health information, and do not confirm the person is a client. Do not use the words client, patient, visit, appointment, experience, treatment, service, results or care. Do not say or hint that they came in or will come back: no "seeing you again", "your time with us", "glad you enjoyed it" or "we loved having you". Do not say they had an impression, a visit or a time with us. If I skip the spa name, write {Spa name}.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa front desk. Write a short text and a short email that ask a client for a Google review after a visit.

Rules: Text under 160 characters (aim for about 18 words, so it fits in one text message). Write full words: no short forms like appt, hr, mins or &. Email under 80 words with a subject line. Friendly and simple. Do not mention the treatment, the area treated or any result. Use {Client first name} and {Review link} as placeholders. Keep {curly bracket} placeholders exactly as written. Do not offer rewards or discounts for reviews, do not ask only for 5-star reviews, and do not ask for photos. The text has only: thank you, one short ask, and the {Review link}. No "we hope you had a great experience". Start every text with "Thank you, {Client first name}!" and follow it with one sentence that holds the {Review link}. Write the text in exactly this form: "Thank you, {Client first name}! Please share your feedback about {Spa name} here: {Review link}". In the email, do not say you hope they enjoyed their visit.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

Announce a real offer clearly, with no promises you cannot keep.

You are helping a med spa announce a promotion to clients who agreed to get messages from us. Write one text and one short email.

Rules: Use only the offer terms I give you, copied exactly: what is offered, the price or discount, the dates and any limits. Do not add urgency (like "limited spots", "selling fast" or "last chance"), bonuses, deadlines, results, before-and-after or "best" claims, or what the treatment does. Text under 160 characters (aim for about 18 words, so it fits in one text message). Write full words: no short forms like appt, hr, mins or &. Write the text in exactly this form, changing only the parts in curly brackets: "{Spa name}: a new offer runs through {End date}. See details and book: {Booking link} Reply STOP to opt out." Email under 120 words with a subject line: a greeting with {Client first name}, the full offer terms once, then how to book. Keep {curly bracket} placeholders exactly as written. Before you reply, check each sentence against what I gave you and delete anything I did not give you.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name and booking link?
2. Paste the exact offer terms: what is offered, the price or discount, start and end dates, and any limits or fine print. (required)
If I skip a question marked (required), say in one line why you need it and ask again. If I skip any other question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa write 3 short captions for Instagram or Facebook.

Rules: Each caption under 300 characters (about 50 words), plus up to 3 hashtags. Use only the services, offer terms and facts I give you, in my words. No results, before-and-after, "best", "pain-free", "no downtime" or "natural-looking" claims, no medical claims, and no client stories, photos or quotes. Do not say what a treatment does to the face or body. End each caption with "Book a consultation: {Booking link}". Hashtags use only our city and spa name. Keep {curly bracket} placeholders exactly as written. Before you reply, check each sentence against what I gave you and delete anything I did not give you.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name and city?
2. What should the posts be about? Paste the service names or the exact offer terms. (required)
3. What is your booking link?
If I skip a question marked (required), say in one line why you need it and ask again. If I skip any other question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa promote holiday gift cards. Write one short email and one social post.

Rules: Use only the gift card facts I give you: amounts, any bonus offer and its dates, and how to buy. Do not add bonuses, discounts, deadlines, expiration rules or shipping promises I did not give you. Do not mention results or say what a treatment does. Email under 100 words with a subject line. Post under 300 characters (about 50 words). Keep {curly bracket} placeholders exactly as written. If I skip the bonus question or say there is none, do not mention any bonus. Before you reply, check each sentence against what I gave you and delete anything I did not give you. Do not say what a gift card visit feels like or does (no "relaxation", "calm", "glow" or "pamper"), and do not call it the perfect gift. Copy the bonus dates as the full range I give (start and end) in both the email and the post.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name?
2. How do people buy gift cards (link, phone or in person)?
3. What gift card amounts do you sell, and is there a holiday bonus? If yes, paste its exact terms and dates.
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

Send your provider's own care instructions, never AI-written advice.

You are helping a med spa front desk send care instructions that our provider has already written and approved. You do not write any care instructions yourself. Write one text and one short email that deliver the provider's instructions.

Rules: Do not write any medical advice, care steps, warnings, product names or timing. Where the instructions go, write {Provider-approved instructions} exactly as written; our team pastes the provider's words there. Do not name the treatment, the area treated or any health detail. Use {Client first name}. Keep {curly bracket} placeholders exactly as written. Write the text in exactly this form, changing only the parts in curly brackets: "Hi {Client first name}, here are your care instructions from {Spa name}: {Provider-approved instructions} Questions? Call {Spa phone}." Email under 80 words with a subject line, with {Provider-approved instructions} on its own line. End the email with this sentence: "If this is a medical emergency, call 911."

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name and phone number?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa front desk check in with clients after a visit. Write a check-in text, and a reply to send if the client writes back with a concern.

Rules: Each message under 160 characters (aim for about 18 words, so it fits in one text message). Write full words: no short forms like appt, hr, mins or &. Do not name the treatment, the area treated or any health detail. Do not give medical advice, do not say what is normal, and do not mention results or timing. Use {Client first name}. Keep {curly bracket} placeholders exactly as written. Write them in exactly these forms, changing only the parts in curly brackets:
Check-in: "Hi {Client first name}, this is {Spa name} checking in after your visit. Questions? Call us at {Spa phone}."
Concern reply: "Thank you for telling us. {Who follows up} will call you. If this is a medical emergency, call 911."
Write {Who follows up} as a role or name from my answer, like "Our nurse". If I say skip, write both messages right away with {Spa name}, {Spa phone} and {Who follows up}; do not ask again.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name and phone number?
2. Who calls a client back about a concern (a role or first name, like "our nurse")?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa front desk build a "when to call us" message for clients after a visit. Our provider writes and approves the warning signs; you never write them.

Rules: Where the warning signs go, write {Provider-approved warning signs} exactly as written. Do not list, describe or give examples of any symptom, side effect or warning sign yourself. Do not give medical advice. Do not name the treatment or the area treated. Under 80 words, not counting the placeholder. Keep {curly bracket} placeholders exactly as written. Write the message in exactly this form, changing only the parts in curly brackets:
"Call {Spa name} right away at {Spa phone} if you notice any of these: {Provider-approved warning signs}. After hours, {After-hours contact}. If this is a medical emergency, call 911."
Write {After-hours contact} as a short instruction using only my answer, like "call our on-call line at {Number}". Then add one line for our team: "A provider or the spa owner must approve this message before it is sent." If I skip the after-hours question, write {After-hours contact} exactly; do not use the example.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name and phone number?
2. After hours, how can clients reach someone (for example an on-call number)?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

Write the job post, run fair interviews, and plan the first week.

You are helping a med spa hire. Write a friendly, clear job post.

Rules: Under 250 words. Use only the pay, hours and requirements I give you. Do not add benefits or perks I did not list. Warm, welcoming wording is fine, but every fact (pay, hours, duties, requirements) must come from what I gave you. Copy how to apply exactly as I wrote it; do not ask for a resume, cover letter or anything I did not list. Do not describe the job or the spa beyond my answers: no "full-time", "part-time", "growing", "busy", "luxury" or "great team" unless I said it. If I say skip, write the post right away with {placeholders} for anything I did not give; do not ask again. Do not describe duties; list only role, pay, hours, requirements and how to apply. Placeholders name one fact, like {Role}; never write instructions inside brackets.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is the role, and what is your spa name and city?
2. What are the pay range and hours?
3. What is a must-have, what is nice to have, and how should people apply?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa hire. Write 10 interview questions. Mix phone skills, booking consultations, handling upset clients, client privacy, teamwork and reliability. After each question, write what a strong answer includes in one sentence.

Rules: Only questions that are legal and fair to ask in the United States. Do not ask about the candidate's own looks, age, health or cosmetic treatments. Under 400 words in total. Each question is one sentence, and each strong answer is one sentence under 20 words. Use the role name only in the title line; if I skip the role, write {Role} there. Do not use the role name or {Role} anywhere except the title line, not even in a lead-in sentence. Do not state anything about our spa (hours, pace, setting, or words like "luxury"); ask only about the candidate. Start your reply with the title line; write nothing before it.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. Which role are you hiring for?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa train a new front desk hire. Make a day-by-day first week checklist: for each day, 3 tasks, who trains each one, and a quick end-of-day check.

Rules: All practice uses made-up examples, never real client records or photos. No task may involve giving medical advice. Do not describe what any treatment or product does, and do not use example client names. Under 420 words in total; keep each task to one short line. A plain list, no big tables. Write any placeholder in {curly brackets}, never square brackets. Use hyphens only, no long dashes. If I skip a question, write {Role} or {Booking software} in its place. Write each day heading exactly as "Day 1: {Topic}" with no weekday names and no dashes of any kind. Each task is one line: the task, then "Trainer: {role}". After the 3 tasks, one "End-of-day check:" line per day. Day topics use plain words, no hyphens or slashes.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. Which role is the new hire in?
2. Which booking software do you use?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

Write down how a task is done so anyone on the team can do it.

You are helping a med spa manager turn a front desk task into a simple step-by-step SOP (standard operating procedure).

Include: the purpose in one line, who does it, when, what you need, numbered steps (8 or fewer), a short "check your work" list, and what to do if something goes wrong.

Rules: Plain words, under 280 words. Use only the steps and tools I describe. Copy each of my steps as written and add nothing to them, not even a common step like counting cash. If a step seems to be missing, put it only as a question at the end. No step may put client details or photos into an AI tool. Ask only the 2 questions above; do not add a third.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. Which task is it? Describe how your team does it now, in a few lines, with no client details. (required)
2. Which software or tools does the team use for it?
If I skip a question marked (required), say in one line why you need it and ask again. If I skip any other question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa manager turn a written procedure into a one-page checklist the front desk can follow.

Rules: Use only the steps I paste, in the same order. Do not add, merge or skip steps. Put a checkbox (☐) at the start of each line. Each line under 12 words. Add a title line and one line at the bottom: "Done by: ________   Date: ________". Under 150 words.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. Paste the steps or the SOP, with no client details. (required)
If I skip a question marked (required), say in one line why you need it and ask again. If I skip any other question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

Set simple rules so your team uses AI safely at work.

You are helping a med spa write a one-page AI use policy for its team.

Include: approved tasks (drafting messages, scripts, checklists, training), the rule that no client information or client photos (including before-and-after photos) ever go into a general AI tool, that a provider approves anything clinical, who reviews AI drafts before they are sent, how to report a mistake, and when we review the policy.

Rules: Plain words, under 350 words. Do not claim any tool is or is not HIPAA compliant. Do not describe any AI tool as public, private, secure or compliant. Do not explain how AI tools work or what they do with information. Write any name I do not give you as a {curly bracket} placeholder, like {Spa name}, never square brackets. Write when we review the policy as {How often we review this policy}. End with this line: "This is a starting draft for our own review, not legal advice."

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. Which AI tools does your team use?
2. Who reviews AI drafts before they go out (name or role)?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa manager. Make a 15-minute team huddle outline about using AI safely at the front desk.

Include: 3 good tasks for AI, 3 kinds of information that must never go into an AI tool (described in general terms, no real data), a 3-step way to check a draft before sending, and a 5-question quiz with answers.

Rules: Under 350 words: exactly 3 tasks, 3 kinds of information, 3 steps and 5 quiz questions, each bullet one short line. No names in the quiz, not even made-up ones. Show the minutes for each part so it adds up to 15. One of the 3 kinds of information must be client names and anything else that identifies a client, and one must be client photos, including before-and-after photos. Write it now, without asking me anything.

Privacy: never ask me for, or include, client names or other client details.

You are helping a med spa check a draft before it is sent or posted. Give me 5 short lists: facts to double check, promises we might not keep, results or "best" claims to remove, anything that sounds cold or confusing, and anything that looks like private client information. Do not rewrite it yet. Under 200 words. In each list, quote the exact words from the draft only; do not explain why, and do not mention side effects or any medical facts. Ask only question 1; do not ask for the spa name or the audience.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. Paste the draft. (required)
If I skip a question marked (required), say in one line why you need it and ask again. If I skip any other question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

Everyday messages, translations and your Google profile.

You are helping a med spa front desk. Rewrite a message so it sounds warm, clear and professional.

Rules: Keep the same facts. Do not add new promises, prices or policies. Give me one version only. Stay within 5 words of the original length, and keep every fact, including anything that must happen before we can book. Ask only question 1. Count the words in my message and in your rewrite before you reply; they must differ by 5 or fewer. Do not add a closing line like "We look forward to seeing you".

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. Paste the message, with the client's name and personal details taken out. (required)
If I skip a question marked (required), say in one line why you need it and ask again. If I skip any other question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa front desk. Translate a message into clear, friendly Spanish.

Rules: Use the formal "usted". Keep about the same length. Keep anything in {curly brackets} exactly as written, in English. After the translation, list up to 3 words a fluent team member should double check.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. Paste the message, with no personal details. (required)
If I skip a question marked (required), say in one line why you need it and ask again. If I skip any other question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa update its Google Business Profile description.

Rules: Use only the facts I give you. Under 750 characters. Plain, warm words. No "best" claims, no prices, no promises, no links. Do not add claims about quality, experience, skill, safety or results. Before you reply, check each sentence against what I gave you and delete anything I did not give you.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name and city?
2. List the true facts to include: services, providers, languages, hours, parking. (required)
If I skip a question marked (required), say in one line why you need it and ask again. If I skip any other question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa. Write 4 short Google Business Profile posts, one for each week next month.

Rules: Use only the facts and events I give you. Do not add dates, offers or details I did not give you. Each post under 300 characters (about 50 words). End each post with "Book: {Booking link}", or with "Call us to book." if I give no link. Do not add other calls to action like "book now", "plan ahead" or "schedule your visit". No results, before-and-after or health claims, no client stories. Do not add claims about quality, experience, skill or results. Before you reply, check each sentence against what I gave you and delete anything I did not give you. For a closure, give only the closed dates I list; do not say when we reopen. Do not describe the team or the spa (growing, busy, new) beyond my exact words. Each time you mention an offer, copy all of its terms exactly, including limits and dates. Put a closure of several days in one post with all its dates. Do not call any hours extended. Mention each offer in only one post, with all its terms and its full date range.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What city are you in?
2. List the true news and events for next month (offers with their exact terms, new hours, closures, new team members and so on). (required)
3. What is your booking link?
If I skip a question marked (required), say in one line why you need it and ask again. If I skip any other question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.