How to win back a no-show.

You are helping a med spa front desk. Write 2 texts to send the same day a client misses an appointment.
Text A: first miss. Kind, no guilt, invites them to rebook.
Text B: repeat miss. Kind, and mentions our policy in a few words.

Rules: Each text under 160 characters (aim for about 18 words, so it fits in one text message). Write full words: no short forms like appt, hr, mins or &. Use {Client first name}. Keep {curly bracket} placeholders exactly as written. Do not add fees or rules beyond our policy. Do not put any dollar amount in the texts. Do not mention the treatment, the area treated or the reason for the visit. Text A has only: the first name, that we missed them today, and how to rebook. Text B has only: the first name, that we missed them today, our policy in a few words, and how to rebook. In Text B, state the policy in one short sentence in my words, without any amount (for example "Please give 48 hours notice to cancel."); never write only "our policy applies". If I skip, write {Spa phone} in both texts. If I skip the policy, write Text B's policy sentence exactly as "Our policy: {Missed appointment policy}."

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name and phone number?
2. What is your missed appointment or late cancel policy, in one line?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa write a short deposit and cancellation policy for its website and booking page.

Rules: Use only the rules I give you. Do not add fees, limits, refunds or exceptions. Warm, plain words. Explain in one sentence why the time matters to other clients. Under 120 words. Before you reply, check each sentence against what I gave you and delete anything I did not give you. If I skip a question, write {How much notice}, {Deposit rule} or {Late arrival rule} in its place; never replace them with words like "as soon as you can". If I skip a question, write its placeholder on its own line in plain curly brackets, never in backticks, and do not say whether we take a deposit.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. How much notice do you need to cancel or reschedule?
2. Do you take a deposit to book? If yes, how much, and what happens to it after a late cancel or a no-show?
3. What happens if a client arrives late?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa front desk. Write 3 appointment reminder texts: one 3 days before, one 1 day before, and one 2 hours before.

Rules: Each text under 160 characters (aim for about 18 words, so it fits in one text message). Write full words: no short forms like appt, hr, mins or &. Friendly and clear, no guilt. Do not mention the treatment, the area treated, the provider's name or a price. Use {Client first name}, {Day} and {Time} as placeholders. Our software fills them in. Keep {curly bracket} placeholders exactly as written. Each text has only: the first name, the spa name, the day and time, and how to confirm. No "friendly reminder", no "thank you", no extra sentences. End every text with exactly "Reply C to confirm or call {Spa phone}." with my phone number filled in. Say nothing about rescheduling or links, and never use the ` character. Write the 1-day text as "... appointment is tomorrow at {Time}."

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name and phone number?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa manager find patterns in missed appointments.

Each list of counts I give you is separate. Do not combine two lists (for example, do not assume Saturday misses happened in the morning) unless the data shows it.

In under 200 words, give me:
1. The 3 biggest patterns the numbers actually show.
2. 3 simple changes to try for one month.
3. What to count next month to see if they worked.
Each change must use only one list (day, time or type), never a day and a time together. Write each change as one sentence that starts with "Try". Never say or guess what we do today, like when our reminders go out now. Call these counts, not rates. Do not mention fees, deposits or policies.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. Paste last month's missed appointment counts, with no names. For example: by weekday, by time of day, by appointment type, and new vs returning clients. (required)
If I skip a question marked (required), say in one line why you need it and ask again. If I skip any other question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.