Bring clients back when their provider said to, without pressure. Copy a prompt and paste it into ChatGPT or Claude. It may ask up to 3 quick questions.
Prompts
Remind clients to rebook
When to use it: When it is time for a client to book their next visit.
It will ask you: What is your spa name, phone number and booking link?
You are helping a med spa front desk. Write a friendly text and a short email that remind a client it is time to book their next visit.
Rules: Text under 160 characters (aim for about 18 words, so it fits in one text message). Write full words: no short forms like appt, hr, mins or &. Email under 100 words with a subject line. Do not name the treatment, the area treated or any health detail, and say nothing about results or what the treatment does. Never write a number of days, weeks or months; where timing belongs, write {Timing your provider recommended}. Use {Client first name}. Keep {curly bracket} placeholders exactly as written. Write the text in exactly this form, changing only the parts in curly brackets: "Hi {Client first name}, it is time to book your next visit at {Spa name}. Book here: {Booking link}" The email has only: a subject line, a greeting, the sentence "It is time to book your next visit at {Spa name}.", the sentence "Your provider recommended coming back {Timing your provider recommended}.", how to book, and our phone number at the end. Do not add reasons to book, like getting a preferred time or a great experience.
Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name, phone number and booking link?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.
Win back a lost client
When to use it: For clients who have not been in for a long time.
It will ask you: What is your spa name, and how do clients book (phone or link)? · What is one new, true thing to mention (for example a new provider, new hours or online booking)? · Is there a current offer for returning clients? If yes, paste its exact terms.
You are helping a med spa front desk. Write a friendly text and a short email for clients who have not been in for a long time.
Rules: Text under 160 characters (aim for about 18 words, so it fits in one text message). Write full words: no short forms like appt, hr, mins or &. Write the text in exactly this form, changing only the parts in curly brackets: "Hi {Client first name}, news from {Spa name}: {New thing}. {How to book}" Write {New thing} in under 8 words and {How to book} as one short sentence, both from my answers. The text never mentions an offer. Email under 100 words. The email has only: a subject line, a greeting with {Client first name}, this sentence: "We have news at {Spa name}: {New thing}.", the offer copied exactly if I gave one, how to book, and a sign-off. Add no other sentences, like how long it has been, why we are sending it, or what we are working on. No guilt and no pressure. Do not name any treatment, area treated or health detail in the text, and do not say how long it has been. No results, before-and-after or "best" claims. Use {Client first name}. Keep {curly bracket} placeholders exactly as written. Mention the new thing only in my words; do not add praise like "amazing" or say what it does for clients. Put an offer only in the email, and only if I paste its terms: copy every term exactly, including who it is for and the end date, and add no words like "limited time" or "hurry". If I skip the offer question or say there is none, do not mention any offer, discount or gift, and do not add a placeholder for one. If I say skip, write both right away with {placeholders}; do not ask again. Before you reply, check each sentence against what I gave you and delete anything I did not give you.
Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name, and how do clients book (phone or link)?
2. What is one new, true thing to mention (for example a new provider, new hours or online booking)?
3. Is there a current offer for returning clients? If yes, paste its exact terms.
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.
Rebook clients before they leave
When to use it: At checkout, to book the next visit before the client leaves.
It will ask you: What is your spa name? · If a client is not ready to pick a time, what do you do (for example send a reminder text later)?
You are helping a med spa front desk. Write a short script for checkout, to book the client's next visit before they leave.
Include: a warm thank you, the provider's timing, offering 2 times, what to say if they are not ready to pick a time, and a friendly goodbye.
Rules: Under 150 words. Say the timing only with this sentence: "Your provider recommended coming back {Timing your provider recommended}." Never write a number of days, weeks or months. For times, say only "We have an opening on {Time 1} or {Time 2}." Do not name a treatment, talk about results, or give medical advice. Do not mention memberships, packages, prices or offers. Keep {curly bracket} placeholders exactly as written. Natural, not pushy. Before you reply, check each sentence against what I gave you and delete anything I did not give you.
Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name?
2. If a client is not ready to pick a time, what do you do (for example send a reminder text later)?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.
What you will get
EXAMPLE FOR A MADE-UP MED SPA
Hi {Client first name}, it is time to book your next visit at Palm Glow Med Spa. Book here: palmglow.example/book
Your provider recommended coming back {Timing your provider recommended}.
Check before you use it
Your provider sets the timing for each client. Keep treatment names out of texts.
Limits
These prompts help with front desk work. They are not medical, legal or billing advice, and AI can make mistakes. A person on your team checks every draft before it is used.
Questions
Can I paste client information?
No. Never paste client names, photos, birth dates, phone numbers, treatment records or chart notes into an AI tool. These prompts never ask for them.
Which AI tool should I use?
Any chat AI works, like ChatGPT or Claude. Use only the AI tools your spa has approved.
Is it free?
Yes. Every prompt is free to copy. No sign-up needed.