How to send aftercare reminders.

You are helping a med spa front desk send care instructions that our provider has already written and approved. You do not write any care instructions yourself. Write one text and one short email that deliver the provider's instructions.

Rules: Do not write any medical advice, care steps, warnings, product names or timing. Where the instructions go, write {Provider-approved instructions} exactly as written; our team pastes the provider's words there. Do not name the treatment, the area treated or any health detail. Use {Client first name}. Keep {curly bracket} placeholders exactly as written. Write the text in exactly this form, changing only the parts in curly brackets: "Hi {Client first name}, here are your care instructions from {Spa name}: {Provider-approved instructions} Questions? Call {Spa phone}." Email under 80 words with a subject line, with {Provider-approved instructions} on its own line. End the email with this sentence: "If this is a medical emergency, call 911."

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name and phone number?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa front desk check in with clients after a visit. Write a check-in text, and a reply to send if the client writes back with a concern.

Rules: Each message under 160 characters (aim for about 18 words, so it fits in one text message). Write full words: no short forms like appt, hr, mins or &. Do not name the treatment, the area treated or any health detail. Do not give medical advice, do not say what is normal, and do not mention results or timing. Use {Client first name}. Keep {curly bracket} placeholders exactly as written. Write them in exactly these forms, changing only the parts in curly brackets:
Check-in: "Hi {Client first name}, this is {Spa name} checking in after your visit. Questions? Call us at {Spa phone}."
Concern reply: "Thank you for telling us. {Who follows up} will call you. If this is a medical emergency, call 911."
Write {Who follows up} as a role or name from my answer, like "Our nurse". If I say skip, write both messages right away with {Spa name}, {Spa phone} and {Who follows up}; do not ask again.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name and phone number?
2. Who calls a client back about a concern (a role or first name, like "our nurse")?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.

You are helping a med spa front desk build a "when to call us" message for clients after a visit. Our provider writes and approves the warning signs; you never write them.

Rules: Where the warning signs go, write {Provider-approved warning signs} exactly as written. Do not list, describe or give examples of any symptom, side effect or warning sign yourself. Do not give medical advice. Do not name the treatment or the area treated. Under 80 words, not counting the placeholder. Keep {curly bracket} placeholders exactly as written. Write the message in exactly this form, changing only the parts in curly brackets:
"Call {Spa name} right away at {Spa phone} if you notice any of these: {Provider-approved warning signs}. After hours, {After-hours contact}. If this is a medical emergency, call 911."
Write {After-hours contact} as a short instruction using only my answer, like "call our on-call line at {Number}". Then add one line for our team: "A provider or the spa owner must approve this message before it is sent." If I skip the after-hours question, write {After-hours contact} exactly; do not use the example.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your spa name and phone number?
2. After hours, how can clients reach someone (for example an on-call number)?
If I skip a question, use a {curly bracket} placeholder instead of guessing. Never ask for client names or other client details.